Privacy Policy

This privacy policy sets out how KOR Energy uses and protects any information that you give us when you use this website. KOR Energy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. KOR Energy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2016.

What we collect


We may collect the following information as part of our requirement to providing you with a competitive quotation offer:

    • Name and Occupation
    • Contact information including email address
    • Demographic information such as postcode
    • Other information relevant to the customer


    • Site details including address
    • Demographic information such as postcode
    • Company information such as name, telephone number
    • Other information related to the proposed site


What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping
    • We may use this information to improve our services
    • We may use this information for employee training
    • If you apply for a job we will use your information for the purposes of recruitment
    • We may periodically send promotional emails
    • We may contact you for marketing purposes
    • We may monitor customer traffic patterns and site usage
    • We may disclose personal data in order to comply with a legal or regulatory obligation.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We use performance cookies

These cookies only collect information about website usage for the benefit of the website operator. By using our website, you agree that we can place these types of cookies on your device.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Web Chat

The web chat system’s main purpose is to provide an easy-to-use channel for customers to contact KOR Energy. Users of this channel are reminded that any form of abuse towards employees which could include any information deemed by us to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, a personal attack on a person’s character, hateful, racially derogatory or otherwise objectionable is prohibited. We reserve the right to immediately terminate a web chat and/or deny the web chat facility to any person, at any time, with or without prior notice, with or without explanation.

In such cases, we reserve the right to collect and process the IP address relevant to the unacceptable behaviour and use this to identify the user with the intention of either bringing a civil claim against them in Court and/or reporting (disclosing) any abuse to the Police. We may share this information with the affected employee should they wish to take their own action.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
  • Whenever you are asked to fill in a form on the website, please leave the information blank so that you do not want the information to be used by anybody for direct marketing purposes

  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Call us on 01244 906 213

Our lines are open Monday to Thursday, 8am-6pm, and Fridays, 8am-5pm. We are closed at weekends.